How to place a button with the link on WhatsApp on Instagram

Discover the step by step to include a direct link for your WhatsApp in your Instagram profile (Image: Vitor Pádua/The USA Print)

Placing the WhatsApp link on Instagram is a resource present in the social network application that makes it possible to add a storage button for the messages. Instagram allows professional users to add a button with a link to WhatsApp as a contact alternative.

One of the requirements to use the WhatsApp link on Instagram is that the number used in the messaging app is a WhatsApp Business account. A Meta, a company that donates Instagram and WhatsApp, will verify the number at the time of registration on the social network.

When using the WhatsApp link on Instagram, the conversation starts immediately without messaging, without needing to save the non-mobile number. Another advantage is that the WhatsApp number is not visible on the Instagram profile, guaranteeing more privacy in advance.

Next, see how to place a button with the WhatsApp link on Instagram:

1. Open your professional profile on Instagram

Open the Instagram application on your Android phone or iPhone and touch the icon with your photo, at the bottom right, to access your professional profile on the social network.

Screenshot of the Instagram application indicates how to access the user's profile on the home page

2. Tap “Edit Profile” on Instagram

Touch the “Edit Profile” button, the “Painel profissional” packaging, to see more details of your commercial account.

Screenshot of the Instagram application indicates how to access the "Edit profile" option

3. Tap “Contact Options” to place the WhatsApp button in your profile

Scroll down the app screen to find “Contact Options” and tap on the top of it to start the process to add the WhatsApp link to Instagram.

Screenshots of the Instagram application indicate how to access the "Contact Options" option

4. Tap “WhatsApp Business Number” to connect your accounts

This new web shows the professional contact details recorded by you on Instagram (email and phone). Then, tap the “WhatsApp Business Number” option to continue the process of adding the WhatsApp link to Instagram.

Screenshot of the Instagram application indicates how to access the "WhatsApp Business Number" option

5. Cadastre or select the WhatsApp Business number on Instagram

Select two registered numbers or enter the WhatsApp Business number that will be linked to the contact button on the Instagram professional profile. Next, touch the blue “Send Code” button at the bottom of the screen.

Wait for the receipt of the five-digit code in the WhatsApp Business app. Enter, type the Instagram code to connect your accounts and place the WhatsApp button on your professional profile.

Screenshots of the Instagram application indicate how to register a WhatsApp Business number

Sim. The alternative is to create a link for WhatsApp and then place the link in the biography of your personal Instagram. This way, it is possible for you to have clients in contact directly with the Meta message app. This process is also valid for WhatsApp accounts that you do not use for Business.

Sim. You can create a story with a sticker to place the link on Whatsapp on Instagram. A suggestion is to add this content to the Highlights of Stories so that people can continue selling the contact link after 24 hours (time before displaying a story).

Why can't I add my WhatsApp on Instagram?

There are some quests that can prevent you from adding the WhatsApp button to Instagram. The most common things are:

  • Do not use professional account: It is necessary to change a commercial Instagram account to be eligible to add the WhatsApp button to the profile;
  • Use a personal WhatsApp number: As soon as you have WhatsApp Business you choose to be added to the contact button. It is possible to transfer a WhatsApp account for Business to download the application for companies;
  • Hide contact information: The WhatsApp button will not be displayed, the professional profile is disabled, and the “Display contact information” option is disabled in the “Contact Options” area;
  • Many details in the contact information: If you have added other contact options (e-mail and phone), the WhatsApp button may become unavailable. In this case, hide other contact options.

Sim. Go to “Contact Options” on Instagram and touch the top of the “WhatsApp Business Number” option. Next, tap the “Remove WhatsApp” option to remove the button with the link for your WhatsApp from your professional profile on the social network.

How to place a button with the link on WhatsApp on Instagram

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