How to see complaints that are on Instagram

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The cell phone screen shows the Instagram app in the Support Request section for complaints
The cell phone screen shows the Instagram app in the Support Request section for complaints
You can see the status of complaints made by yourself on Instagram directly from the app (Image: Lupa Charleaux/Tecnoblog)

Instagram collects complaints made by you in a support section, not an application of the social network. In this area, it is possible to see which contents reported for violating the guidelines of Instagram are under analysis, and the decisions taken during the time of Instagram.

In cases where Instagram does not identify any violations by community leaders, it will be possible to request a new analysis so that the content is reviewed.

Neste tutorial, or Technoblog Here's how to find bad complaints on Instagram.

1. Access your profile in the Instagram app

Open the Instagram app on your Android phone or iPhone and tap the icon with your profile photo, at the bottom right, to access your Instagram profile.

Print the Instagram application explaining how to access the profile from the main web

2. Open the Instagram settings menu

Touch the menu, on the top edge directly on the canvas (icon with three horizontal corners). Next, select the “Settings and Privacy” option.

Print the Instagram application explaining how to access the social network settings

3. Access “Help” to view the status of complaints

Go to the settings screen of the Instagram app and find the “More Information and Support” section and tap on “Help”.

Print the Instagram application explaining how to access the help section

4. Tap “Support Requests”

Tap the “Support Request” option to continue the procedure. This area brings together complaints made by you on Instagram, your publications that do not follow the directions of the social network and requests for monetization support.

Print of the Instagram application explaining how to access the Support Request section

5. Enter “Complaints” to see the list of reported content

Access the “Complaints” option to see a list of content reported by yourself on Instagram. Next, tap on a report to see the details of the profile or reported publication, the status of the case and the decisions made on the social network.

Print of the Instagram application explaining how to access the Complaints section

What do the statuses of complaints on Instagram mean?

The Instagram complaints area shows two statuses for the cases reported by users: Received and Locked. Understand more about them:

  • Received: o Instagram will receive the complaint sent and will analyze the case based on the Community Directorates. If there is a violation, the social network can limit the actions of the reported user or disable the account;
  • Locked: o Instagram analyzes the complaint and takes action on the case. The social network in detail is a publication or a profile violated or not as Directors of the Community.

Why do you report that Instagram doesn't appear?

O Instagram reviews complaints about content that potentially violates the platform's usage guidelines. Only complaints that are being analyzed or have not been analyzed for support will appear on the request page, along with the status of Received or Closed.

Reporting of a profile or publication must be made in full. You need to answer all the questions in the form and, at the end, receive a notification from the social network.

If Instagram does not receive all the details about the complaint, it will not be registered on the platform.

Além disso, to report a content, there is the option “Simply do not gostei”, which does not indicate a violation of directors or two parents of the Instagram community.

Nesses cases, or Instagram uses complaints only to Show less publications of this type in your feed and in the recommendations to explorewithout penalizing the content breeder.

What if Instagram doesn't have any complaints?

O Instagram uses special technologies and human analysts to verify the complaints received. If you identify that your publication or profile has not violated the guidelines, or content has not been removed from the platform.

Therefore, the social network suggests using the Restrict on Instagram feature to limit the interactions of a profile with your account. You can still control the display of sensitive content in suggested publications in the app and web version of the social network.

Blocking a profile on Instagram is another suggested solution for more serious cases. Your account will be completely invisible to people blocked from activating that resource.

Finally, you can see the complaint support options and request an analysis of the decision. It is also possible to refute the complaint on Instagram, presenting better arguments or selecting another option that best fits the case.

How to see complaints that are on Instagram

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